Tech brand spruiked by influencers forced to recall dangerous product

An Australian tech product spruiked by influencers has been recalled due to fears it could catch fire.

A recall for SnapWireless’s first generation PowerPack Slim has been issued, with the Australian Competition and Consumer Commission (ACCC) advising customers to immediately stop using the product, as it can overheat and catch fire.

The ACCC warned that the wireless power bank, which comes in black and white, may catch fire, which could lead to serious burn injuries, property damage or even death.

The watchdog confirmed that incidents involving the product had occurred.

People who own the product are advised to stop using it, register their details with SnapWireless to arrange for a free refund or full replacement and dispose of the product at an e-waste facility or contact the company to arrange a free returning shipping label.

A newer version of the PowerPack Slim, which has not been subjected to recalls, is available on the company’s website.

SnapWireless is a tech start-up, launched in Adelaide in 2017 by Mark Johnston and Michael Wang.

The brand sells products designed to allow people to charge their devices on the go, such as universal power packs, charging mats and wireless charging mounts for cars.

SnapWireless has been spruiked by popular influencers including Tom Ford and XiXi Liu, who boast two million and 522,000 followers on TikTok respectively.